Key Pain Points Identified:

Fragmented Coordination

Travel information is scattered across multiple apps, leading to confusion and
repeated discussions.

Compatibility Uncertainty

Users struggle to assess whether potential travel companions share similar expectations, budget,
and pace.

Decision Overload

Group trips often involve excessive back-and-forth communication, slowing down booking and final decisions.

A Smarter Way to Find Travel Buddies & Plan Group Trips

A unified mobile solution to match compatible travel buddies and simplify collaborative trip planning.

01. Overview

Problem
Travel planning is highly fragmented. Users rely on multiple tools (WhatsApp, Instagram, Maps, Booking) to organise trips, resulting in scattered information, misalignment within groups, and decision fatigue.


Goal
Design a unified mobile experience that reduces planning friction, improves compatibility between travelers, and supports collaborative decision-making.


My Role
End-to-end UI/UX design - from research synthesis and journey mapping to interaction design, prototyping,
and usability validation.

02. Research & Discovery

I conducted exploratory interviews with solo travelers, couples, and group planners to understand how trips are currently organised and where friction occurs.

These findings highlighted the need for a structured, unified experience that simplifies coordination while building compatibility and trust.

72%

use 3+ apps

to plan a trip

64%

struggle to coordinate

with friends

58%

feel overwhelmed

by scattered info

Target Users

Solo travelers seeking compatible companions

Couples looking for curated inspiration

Group planners coordinating multiple opinions

05. User Flows

I mapped the primary journeys to reduce friction and clarify decision-making across collaborative travel scenarios.


Two core journeys emerged:

  1. Trip Creation & Coordination

  2. Matching & Connection


Special attention was given to:

  • Reducing cognitive overload during setup

  • Clarifying roles within group planning

  • Structuring compatibility filters to increase trust

04. Solution Overview

Based on research insights, I structured the experience around three core pillars:

03. How Might We...

How might we unify scattered travel tools into a single experience?

How might we improve compatibility between travelers before the trip begins?

How might we reduce decision fatigue in collaborative planning?

FLOW 1 - Trip Creation & Matching

Plan a new trip

Solo

Friends

Community

Set Preferences
(destination · budget · travel style)

🤖 AI-Supported Suggestions

Trip Dashboard

FLOW 2 - Plan & Coordinate

Trip Dashboard

Group Chat & Polls

Shared Calendar & Planning

🤖 AI Conflict Resolution Support

Final Plan & Share

The high-fidelity interface directly reflects this simplified architecture.

06. From Wireframes to Interface

Early low-fidelity wireframes helped validate structure and simplify decision paths before moving into visual design.

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Travel Highlights

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Social Matching

Structured compatibility filters to improve trust and alignment between travelers.

Smart Trip Creation

Progressive steps to reduce complexity during
group planning.

AI-Supported Planning

Contextual suggestions to streamline decisions without removing user control.

From Structure to Interface

The high-fidelity interface translates research insights and flow simplification into a clear, mobile-first experience. Each screen was designed to reduce cognitive load, strengthen trust, and support collaborative decision-making.

Start New Trip

The onboarding follows a progressive structure to prevent early overwhelm.
Instead of presenting all options at once, preferences are introduced step-by-step, guiding users through destination, budget, and travel style selection.

AI Chat Assistant

The AI assistant provides contextual suggestions during planning conflicts or indecision.
Rather than replacing user control, it acts as a facilitator, supporting alignment within the group.

Matching Experience

Compatibility filters were structured to prioritise clarity and trust.
Key indicators such as budget range, travel pace, and interests are surfaced early to support faster alignment
between users.

07. Iteration & Refinement

Early testing revealed confusion during trip setup and low clarity in compatibility filtering.

These refinements directly informed the final architecture and interaction model.

09. Accessibility Considerations

Clear contrast between primary and secondary actions

Mobile-optimised touch targets

Structured filtering for easier scanning

Clear labelling to reduce ambiguity

Key takeaways

Trust drives collaborative engagement

Structure reduces planning overwhelm

AI assists,

users decide

Flow clarity
improves usability

08. Measured Impact

Usability testing informed refinements focused on clarity and efficiency.


After simplifying onboarding and restructuring matching logic:

-30%

Reduction in trip creation time

+40%

Improvement in AI assistant usability

7/10 Users

Reported higher clarity
in group coordination